Help Center

Everything you need to get the most out of NetForPet. For quick answers see the FAQ; for anything else, contact us.

Getting started

Create your account, add your first pet with a photo and a few details, then explore breed communities and follow other pets. Install NetForPet to your home screen for the full app experience.

Your pets & health journal

Every pet gets a profile with a private health journal — vaccinations, weight, records and reminders. Health records are private to you and protected by security rules.

Privacy & safety controls

Choose who sees each post, switch to a private account, mute words, and block anyone. It's all in Settings.

Notifications & email

Pick exactly which notifications and emails you receive — per type, including nearby lost-pet alerts and quiet hours. You can unsubscribe from any email in one tap.

Marketplace, sitting & pros

Buy and sell, arrange community pet-sitting, and book real appointments with vetted professionals. Transactions are between users — check profiles and ratings first.

Something not working? Refresh the page and make sure the app is up to date. If a problem persists, contact us with a short description and we'll help.