Accessibility Statement

NetForPet is a global pet community, used in six languages and on every kind of device. This statement explains what we do to make the service accessible, where we still fall short, and how to reach a person if something here stands in your way.

Our commitment

We are committed to making NetForPet usable by everyone, including people with disabilities: people who use a screen reader, who navigate with a keyboard only, who need larger text or stronger contrast, who use voice control, and who are sensitive to motion. We treat accessibility as part of building the product, not as something added afterwards.

The standard we work to

We work to Israeli Standard 5568 at level AA. That standard adopts the international Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, published by the W3C, so the same commitment applies to every visitor, in every country and in each of our six languages. Our obligations under the Israeli Equal Rights for Persons with Disabilities Law and its accessibility regulations are a floor, not a ceiling: we aim to meet the standard across the site, and we keep working at it.

What we have done

The site is built with semantic HTML, with ARIA roles on menus and dialogs and with labelled form fields, so assistive technologies can announce what each control is and does. Every interactive element can be reached and operated with the keyboard alone, and the element you are on shows a visible focus indicator. Meaningful images carry a text alternative, and purely decorative images are hidden from screen readers so they do not add noise. We target a colour contrast ratio of at least 4.5:1 for body text. The site respects your operating system's 'reduce motion' setting and drops animation when you have asked for less of it. The interface fully supports right-to-left reading (Hebrew) and is available in six languages.

The accessibility tool on this site

Every page carries a floating accessibility button in the bottom corner of the screen. Opening it lets you increase the text size, raise the contrast, and stop animations; your choice is remembered on your device. We want to be plain about this: a widget is not accessibility. A toolbar cannot repair an inaccessible page and it is no substitute for the underlying work. The tool is a convenience on top of a site whose markup, keyboard support and contrast were built to be accessible in the first place.

Known limitations

We do not claim to be perfect, and we would rather tell you where the gaps are. Much of what you see on NetForPet is created by our members: photos they upload and text they write. Member photos may have no alternative text, or a poor one, because it comes from the person who posted it and not from us; we prompt people to describe their images, but we cannot guarantee every one. Content embedded from third parties, such as maps and advertising, is rendered by those providers and its accessibility is not fully within our control. Some newer parts of the site may also lag behind the rest while we bring them up to standard. We are working on all of it. We have not been certified and we have not commissioned an external audit, so we do not claim full compliance: we claim that we work to the standard, continuously. If you hit a barrier, we want to hear about it, because your report is the fastest way for us to fix what our own testing missed.

Accessibility coordinator

Our accessibility coordinator is Oded Moshe. You can reach him by email at support@netfor.pet. Email is our contact channel for accessibility; we do not publish a telephone number, so please write to us. You may report any barrier you meet on the site, ask for information in another format, or tell us that something written here is not true in practice. We read every message, reply within a reasonable time, and treat accessibility reports as a priority.

How to report a problem

So that we can reproduce the problem quickly, please include: the address (URL) of the page you were on; what you were trying to do and what happened instead; the assistive technology you use, if any (for example a screen reader and its version); and your browser, device and operating system. A screenshot, or a short description of what your screen reader announced, helps a great deal. Send it to support@netfor.pet.

Date of this statement

This statement was last updated on 13 July 2026. We review it whenever we make significant changes to the site.